Social Learning

The Internet has empowered us to learn and work differently, with increased collaboration, knowledge sharing and social interaction. Educational studies indicate that these types of interactions dramatically improve problem-solving skills, teamwork, and knowledge retention.

But we still see so much training and knowledge-transfer being presented as if only one person was in the room—the lecturer. Yet, to pursue information governance, each of us must work in teams that organize across different cultures, different vocabularies and different measures of progress—and failure. I decided it was time to actually build and deliver training that prepared professionals to succeed in those situations.

My live training courses, both onsite and online, enable students to work collaboratively and interact as teams, stimulated to explore the course content as they learn it. In many situations, they learn by doing, opening up and exploring the visual content themselves. This process actively engages them in the learning experience and improves their ability to communicate across different fields of expertise.

What I did not expect is that the visual tools the RitterMaps represent actually get people talking about the pictures on the wall differently—engaging, interacting, and often finding something in common despite having walked into the room with different biases and perspectives. Suddenly, Legal and IT are talking with one another!